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Personal data

1.Your account

ROSSNA recommends that you keep the confidentiality of the username and password you enter/use the SITE to avoid unauthorized access through your username. Thus, every time you  use the SITE through a username and password, you are assumed to be responsible for all actions that will be taken while using this account.

By entering/using the SITE, USERS and CUSTOMERS agree to take all necessary measures to ensure that the security password will not be opened by third parties.

If you have any doubts about unauthorized use/misuse when using your account, we recommend that you immediately inform us.

Upon registration, the information provided must be correct and complete. We would like to draw your attention to the responsibility, including criminal responsibility, for all submissions/records/false data provided.

ROSSNA reserves the right to refuse each USER access to the SITE, close an account or cancel orders, including confirmed orders.

Also, access to the SITE may be temporarily suspended or restricted in order to maintain the site or to introduce new activities or services.

ROSSNA will make every effort to ensure access to the SITE without interruption in electronic transmission and error-free. However, due to the nature of the Internet, uninterrupted access and lack of error can not be guaranteed.

  1. Confidentiality policy

ROSSNA understands the importance of the confidentiality of your personal data. For each transaction, we ensure the security of all USERS' data and ensure that your personal data is protected.

ROSSNA's recommendations:

Keep your password safe!

Do not give your password to anyone. A person who knows your password has access to your account;

Avoid using the same password for different accounts;

If you are using a public computer (such as a library or Internet cafe), always make sure you log out of your account before turning off the computer;

Change your password often;

Do not disclose personal information!

ROSSNA will not require disclose the account password or your credit card number by phone or email to use it on the SITE. ROSSNA will not require you to disclose data from your bank account or any other personal information on the phone. Any such request, either by phone or by email, should be ignored.

If anyone has made such a request to you, please contact ROSSNA.

Identify fake emails (forgery or fraud)

ROSSNA's authentic emails are those sent by e-mail from addresses ending at "@ rossna.com. There are no authentic ROSSNA emails that require personal information, or those that point you to a site other than rossna.com. Some messages contain links to sites that point you to another site, although the URL has the word "ROSSNA",. If you drag the mouse over the link, you can see that the URL is different from the URL used to identify and connect to sites owned by ROSSNA.

  1. Protection of personal data

Any information provided about personal data or collected through the operations on the SITE will be processed by ROSSNA

ROSSNA guarantees the security and confidentiality of the provided data and is transmitted through our computer system.

The data and personal information provided by CUSTOMERS/USERS is used by ROSSNA to manage orders, deliver products and services, process payments, communicate with USERS/CUSTOMERS about orders, products, services and promotional offers, products and services.

ROSSNA also uses this data and information to improve the online store and online trading platform to avoid or prevent fraud or abuse to the detriment of the SITE and to allow third parties to provide technical support, logistics and other services for the SITE.

ROSSNA retains any information placed on the SITE or otherwise sent by USERS/CUSTOMERS.

Most of your personal data is provided by you when you register your ROSSNA account, search for products on the SITE when you place orders or send messages when you participate in competitions or fill out a SITE form or when communicating with ROSSNA employees.

Personal data means any information used to identify an individual or its equivalent; an identifiable person is a person who can be identified, directly or indirectly, in particular by one identification number or one or more parameters of his/her physical identity - psychological, mental, economic, cultural or social.

The processing of personal data is any operation or set of operations performed in relation to personal data by automatic or non-automatic means such as collecting, recording, organizing, storing, adjusting or modifying, downloading, consulting, using, disclosing to third parties for transmission, distribution or other form, connection or combination, blocking, erasure or destruction.

The data you provide are: name, surname, address, e-mail address and phone number, name of the recipient of the order (addresses and telephone numbers), and financial data.

A series of data is collected in an ROSSNA automated module, such as the Internet Protocol (IP) address used to connect the computer to the Internet; login; e-mail address; password; information about your computer and connection methods, such as the type of browser and operating system version; data that is sometimes combined with similar information gathered by other clients in order to create features such as "best-selling"; URL (Uniform Resource Locator) full time (including date and time), cookie count; visualized or sought after products; as well as any phone number used to connect with our operators.

Also, ROSSNA may use browser data such as cookies, Flash cookies, or other similar data collected through certain portions of the SITE to prevent fraud and other similar actions.

When you visit the site and use our products or visit a website where ROSSNA publishes ads, content or analytics, ROSSNA may place a cookie in your web browser. A cookie module is a low amount of stored information on the computer in order to identify the browser while interacting with websites. Cookies can be used to store items such as identifiers or user preferences. A website may put a cookie to store in the browser if the browser settings allow it. A browser can allow a particular website to access cookies and refuse access to other sites.

ROSSNA may also use cookies for other purposes, including:

Access information when you sign in to provide personalized content to store the last viewed page of a single ROSSNA product or service

Offers and relevant content to your interests

Internal analysis provided by the client

Perform research to improve the content, ROSSNA products and services.

Supporting security measures, such as a re-entry requirement for a ROSSNA product or service after a certain amount of time

Helping to identify some potential fraudulent activities.

If you do not want to receive ROSSNA ads or are no longer a subscriber when receiving offers for selected ROSSNA products, please visit the opt-out page.

ROSSNA allows you to permanently unsubscribe. To use the permanent unsubscribe option, you must sign in to ROSSNA before unsubscribing.

You can configure the browser to access all cookies, reject all cookies, or let you know when a cookie is placed. Browsers are different from each other, and therefore we ask that you contact the browser's Help menu to learn how to change the cookie.

If you reject all cookies, you may not be able to use ROSSNA products or services that require sign-in and you will not be able to take advantage of the ROSSNA offers.

ROSSNA collects personal data from other sources, for example, without limitation, visited pages of some third parties managing co-branding, advertisements or otherwise; data, search period, and search engine result, including paid content (e.g., Sponsored Overture Links).

Data available to the SITE, such as: updated information about recent orders, personal identification information (including name, email address, password, communication preference, advertising preference, Adress Book), suggestions (including recent product history, site interaction before confirming an order, as well as preferences).

USERS and CUSTOMERS' personal information is an important component of ROSSNA's activity.

By registering on the WEBSITE/ORDERING and completing forms with personal data, USERS/CUSTOMERS declare that they agree that all their personal data be included in the ROSSNA database (Wall Painting Ltd) and give their explicit and unambiguous consent, that their personal data may be stored and used by ROSSNA and by ROSSNA's contractual partners for:

    Marketing activities by receiving information or commercial communications (offers, promotions, advertising and marketing messages to ROSSNA, and third parties with whom ROSSNA has relationships of any kind) to the e-mail addresses provided by USERS and CUSTOMERS,

    Participation in conferences, promotions;

    Sending non-commercial or administrative messages (site changes, administration, etc.);

    Necessary internal statistics to improve service performance and image of the SITE and to create new features, elements, promotions, operations, and new services;

    To provide access to limited sections of the SITE

    Market research;

    Tracking sales data.

ROSSNA may disclose this information to its Distributors and Agents under terms of confidentiality agreements, performance of certain activities by ROSSNA, but without limitations - for processing and executing orders, delivering orders, analyzing data and information, providing marketing support, e-mail or SMS notification, sales and sales analyzes, credit card payments. These providers may have access to the personal data they need to fulfill their obligations.

ROSSNA will disclose your account information and other personal data when explicitly instructed by the law or to protect its rights, property, and security. This includes the exchange of information with other companies and organizations to prevent fraud. Of course, this does not include the sale, sharing or otherwise disclosure of personal data for commercial purposes other than those specified.

Based on a sent order at e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it., USERS/CUSTOMERS may have, free of charge, the following rights:

- Once a year, confirming that personal data is being processed or not

- to intervene in the provision of data;

- oppose the processing of data for legitimate and reasonable grounds relating to the particular situation.

  1. Intellectual property rights

The content of this Site, format, text, graphics, logo, erroneous images, icons, images, audio files, digital downloads, data compilation, and software are the property of ROSSNA, its agents or content providers and are protected by the laws of Bulgaria and international copyright laws and databases.

All materials included in this SITE (content) are owned by ROSSNA.

Without applying the above, ROSSNA may provide the ability to download wallpapers, screensavers, and other utilities from the site.

The access/use of this SITE does not give the USER/CUSTOMER rights to resale or commercially use this SITE or its content.

USERS/CUSTOMERS may not collect or use lists, descriptions, and prices of products traded by ROSSNA to make a copy of this SITE or its content.

Any downloading or copying of account information for the benefit of another merchant as well as the use of automated devices or other means of acquisition for data mining is strictly prohibited without the written consent of ROSSNA.

The access/use of this web site does not give the USER/CUSTOMER the right to reproduce, copy, sell, resell, visit or otherwise use for any commercial purpose this SITE and any part thereof without the express written consent of ROSSNA.

USERS/CUSTOMERS may not use the logo, brand or other graphics/drawing of the SITE without the explicit written consent of ROSNA.

By submitting information or materials through this site, the USER/CUSTOMER agrees to provide the company "Wall Painting" Ltd. with the right to use, reproduce, display, modify, transmit and distribute these materials or information. Also, the USER/CUSTOMER agrees that Wall Painting Ltd may freely use in its interest those ideas, concepts, know-how or techniques sent through www.rossna.com. Wall Painting Ltd will not be subject to obligations relating to the confidentiality of the information sent unless the applicable legislation provides for other specifications in this regard.

  • 116D Woodman Road
    CM14 5AL
    Brentwood, Essex UK

  • Sofia 1680, 10 Iskarsky prolom str.

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    +4792543952

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